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News

Suspension of sales to the EU

Posted by james taro on

Unfortunately this isn't a good news post... Due to the impending EU deadline for GPSR and Waste management, I have decided to halt all sales to the EU effective Sunday 24th November. Although GPSR enrolment becomes mandatory as of 13th December I need to give myself some breathing space. I hope to find a resolve to be able to continue selling and shipping within the EU but from my investigations this will cost a minimum of £3000 per year just to remain compliant with only a handful of countries. While sales to the EU have been okay (declining since Brexit)...

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Big shipping update!

Posted by james taro on

So as some of you may have noticed there has been odd postage pricing when combining certain items. I've dealt with this by either refunding some of the postage or recently just sending extra items in the order.  However I think I now have this sorted, I have done this by standardising all postage charges for each destination. Whether you are UK or international all parcels will be sent tracked from now on. I find most people expect tracked postage as standard, and this will give you all peace of mind. There is also a huge spanner being thrown into...

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EU shipping offer coming soon!

Posted by james taro on

Hi all... I'm back! Having taken a week to relax a little after the disaster that was SMC, and being no closer to finding out where my parcels are thee store is open again.  As promised to those I spoke to at SMC I will be running a Free EU postage offer at the beginning of November, just as soon as the school holiday ends and I get my time back. So hang tight on those EU orders if you want to save some on postage, otherwise carry on as you were Thank you all for your understanding while I...

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Free UK delivery

Posted by james taro on

Some of you may have noticed a slight postage issue in the store. When combining plinths with smaller items postage jumps up. This is due to the different parcel sizes I use between plinths and conversion parts, which obviously cost different amounts to ship. While this cost is relative to the postage required it doesn't make for a pleasant shopping experience.  I've gone back and fourth trying to resolve this issue with no luck, so from now on the store will be offering free UK tracked 24 (or signed) postage on all orders over £80  Any lower value orders where...

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The store is open but where is all the stock??

Posted by james taro on

So I am back from holiday and feeling somewhat refreshed, although it was touch and go on the flight back when our plane dropped out of turbulence! That was bum clenching! Thankfully I am back and just about ready to start  work again tomorrow.  So where is all the stock and when will it be back I hear you scream!! Well in all truth out of stock items probably wont be restocked until well into September (2nd week at least)  due to moulds needing to be remade and the unexpected rush of sales I've had lately. I have stock to make...

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