News

We are now certified with an authorised EU representative and can continue shipping into the EU. However due to the waste regulations in each country and the costs associated with signing up to those schemes, we are unable to ship to a number of EU destinations. You can find a list of these below, we will update this as situations change. We have had multiple parcels turned away at customs due to not being compliant (paying the high yearly fees to "comply") EU member states we are unable to ship to - Austria, Bulgaria, Denmark, Estonia, Finland, Greece, Latvia, Luxembourg,...

We have temporarily suspended sales to the EU (Northern Ireland and Norway included) while I go through the process of adhering to the upcoming GPSR deadline. These regulations affect all businesses sending products into the EU and it requires an amount of paperwork and expense.  Deciding to suspend orders a few weeks before the deadline ensures any parcels sent should arrive before the deadline and any issues / missing parcels can be resent.  These new regulations have effected thousands of small businesses all over the world and I wish to ensure I not only find a suitable solution but one...

Unfortunately this isn't a good news post... Due to the impending EU deadline for GPSR and Waste management, I have decided to halt all sales to the EU effective Sunday 24th November. Although GPSR enrolment becomes mandatory as of 13th December I need to give myself some breathing space. I hope to find a resolve to be able to continue selling and shipping within the EU but from my investigations this will cost a minimum of £3000 per year just to remain compliant with only a handful of countries. While sales to the EU have been okay (declining since Brexit)...

So as some of you may have noticed there has been odd postage pricing when combining certain items. I've dealt with this by either refunding some of the postage or recently just sending extra items in the order.  However I think I now have this sorted, I have done this by standardising all postage charges for each destination. Whether you are UK or international all parcels will be sent tracked from now on. I find most people expect tracked postage as standard, and this will give you all peace of mind. There is also a huge spanner being thrown into...

Hi all... I'm back! Having taken a week to relax a little after the disaster that was SMC, and being no closer to finding out where my parcels are thee store is open again.  As promised to those I spoke to at SMC I will be running a Free EU postage offer at the beginning of November, just as soon as the school holiday ends and I get my time back. So hang tight on those EU orders if you want to save some on postage, otherwise carry on as you were Thank you all for your understanding while I...